Knowledge - Special subject

Develop business strategies, building distribution channels and evaluate the level of customer satisfaction

As a rule, a day has 24 hours, which will have eight hours work, eight hours rest and eight hours of life. Since it found that most of the time working, resting, and our activities are in the company. We can say companies like 2nd home we need shelter.

As a second home so its influence is no less for every man here. It may be a dream home, where produce talents, wisdom or maybe a place to contain the things that we cannot anticipate.

Any work that is also to take risks even as the little things. The risk is not only serious consequences, but also makes the whole enterprise could collapse anytime. The risk is that we could not stop completely but can reduce to the maximum causing businesses see it as a lesson to draw experience during operation.

A company that wants to develop, first stabilize the personnel, the alternate people will make business people easily fall in to the exhausted and insecure state. Of course, besides business always have to stay alert to all surrounding obstacles, things that are easy to make business afflict such as competition, environment, internal factors, the stimulate demand - supply, quality of products, risks, losses, consumer habits .... To do that requires companies must have long-term business development plan, and efficient distribution channel. The construction of a business strategy and build distribution channels is not easy, requires managers to have keen minds, have good judgment, who knows an opportunity to seize, keep their ground, refer to learn new things, to collect and process information from different sources. The important factor is that customers, so companies need to care and consider the recognition attitude of customer for products and services that we provide through the assessment, the level of customer satisfaction. Because customers who pay us, if customers are not satisfied anything in the business services sector, you must immediately improve or modify. Businesses must always interested customers, listen to what the customer wants and needs. Sell what your customers need, not what businesses can sell. Want customer retention, they must care about our customers, always respect their opinions, how to create confidence makes them feel satisfaction, loyalty and satisfaction. The customer is the direct use of products and services so they know the difference between good and bad. They will be the first review and decide whether to continue to use the product in the future or not. If they faithfully would entail many other faithful, this will be a springboard to help revive the business. As a result, the business without no cost that retains part of effective communication. The assessment of the level of customer satisfaction is dependent on many factors and flexible changes to suit each industry sectors.

In the difficult period of the general economy, the businesses that was affected is the obviously. This is considered a major challenge, if passed this stage the business look like conquered adversity. Because in the necessity is the mother of invention this is a law of existence. To overcome this threshold enterprises must have change how they work and have the right strategy vision. Building the business strategy is an indispensable work in the process of operation of enterprises, it is seen as an important factor for the success or failure of companies, enterprises must understand the current state of your business, then analyze the costs at the enterprise (such as financial statements, expenses and the factors that affect the cost of doing business, analyze some expenditure items charge), analyze the results and business performance, analyze assets, business capital, setting goals, long-term vision, plan overall action, deploy manpower allocation ... while find out the supporting factors in developing business strategies for effective business strategy.

Develop business strategies in the right direction not only helps business achieve many accomplishments, but also of great help for developing distribution channels, an active way of goods and services from the manufacturer to consumers. To choose how to design distribution channels systems, the business need to analyst relevant factors, determine the method of sale. Currently there are two common methods of sales: Sales proactive approach and passive sales methods. Active sales method - setting sales staff system, approach the customer by the initiative way to sale the product. With this method companies can directly build a team of sales staff, through distributors or direct combination of build in the key markets, with strength and through distributor coordination in other markets. However, using the active sales approach requires more resources and higher costs... With passive sales approach, businesses established wholesale system based on the principle of creating a slope in system channel by creating profits for traders. Some companies quite extreme to assume that they can eliminate the role of the wholesalers when they established an initiative distribution system until the retailer. In fact, to successful businesses need to know how to combine both methods to create the consistent harmony & limited the conflict in operational.

Overall, there are many factors affecting the development of the business, however, whether in adversity, any business needs to know pass, be aware of autonomy and even enlisted the assistance of consultants external agents jointly combat. Since there is no flat road that leads to success.

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